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ParentSquare Communications
Collinsville CUSD 10 has adopted a new form of school-to-home communication called ParentSquare. This unified communications platform is designed to keep parents and guardians informed and encourage greater engagement and connection with our district, our schools and you child’s classroom.
How to I Get a ParentSquare Account?
ParentSquare works with information in our existing Skyward system and automatically generates an account for each parent using their preferred email address and phone number.
We encourage parents to access their accounts so they can utilize the mobile app and choose their preferences on when and how they are notified. Step-by-step instructions for activating your account can be found here: English OR Spanish.
When you verify/register your account, if the preferred phone number or email is missing or needs to be updated, please log-in to Skyward Family Access to make changes. (Please note: changes will be reflected the next day.) If you have questions, contact your child’s school.
How do I get started using ParentSquare?
Once your account is registered, you will begin receiving notifications using your preferred method (app, text or email) at your preferred time (instantly or daily digest). If you want have questions about ParentSquare or want to learn more about its capabilities, there are numerous help articles and videos within ParentSquare to assist you.
ParentSquare provides the following:
● Receive messages from the district/school via email, text or app notification
● Choose to receive information as it comes or all at once with a daily digest at 6pm
● Designate and communicate in your preferred language
● Direct message teachers and staff
● Receive notices and urgent messages
● Access district and school information easily on your computer or mobile device
*Note: Some features are only available through the mobile app. Use of the mobile app is not required to receive email messages or alerts.
For an overview of ParentSquare, watch the Getting Started video in English:
For an overview of ParentSquare, watch the Getting Started video in Spanish:
ParentSquare Overview for Parents - Spanish / ParentSquare resumen para padres - español from ParentSquare on Vimeo.
Want to Learn How to Use ParentSquare?
Click to Watch a Training Video on How to Navigate ParentSquare (English)
Click to Watch a Training Video on How to Navigate ParentSquare (Spanish)
Stay Informed! Join ParentSquare Today
Additional Information
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Are you getting to many notifications? Change Your Settings
You can customize your Post notifications based on type and delivery method.
- The Instant setting will send all Post notifications in real-time.
- The Digest setting will send all Posts for the day in one single digest at the end of the day (recommended.)
Posts sent as immediate, as well as direct Messages and Alerts, will still be delivered instantly.
FROM BROWSER- From Home, click your name in the top-right corner and select My Account.
- Select Notification Settings on the left.
- Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant or Digest) and School Alerts (On or Off).
FROM MOBILE APP
- From Home, tap the Menu (triple bars) on the top left.
- Select Account.
- Select Notifications.
- Use the toggle to turn on or off notifications by email, text and app.
- Select Instant or Digest for each mode.
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Our school district, your school buildings and teachers use ParentSquare to communicate with parents and guardians. This includes emergency messages as well as information closely related to the school’s educational mission.
Parents are automatically registered to receive email and voice call (alert) notifications when they enroll their student. Your contact information is based on what you have on file in Skyward (our student information system).
In ParentSquare, you can choose how you prefer to receive notifications (via e-mail, text, voice call, and/or posts from the ParentSquare mobile app and ParentSquare portal), AND when you receive those notifications. These choices are available once you activate your account in ParentSquare. (If your ParentSquare account is not activated, you will still receive email and voice alert notifications.) Note that standard text messaging rates may apply for all text messages.
Click here for instructions to activate your ParentSquare account.
Click here to learn how to customize when and how you receive notifications.
Another option, if you want to stop receiving notifications:
- For Emails: Click the Unsubscribe link in any email you receive
- For Text Messages: Click the Opt-Out link in the first text message you receive from ParentSquare. You can also reply STOP to any subsequent text you receive.
*Note that even if you opt-out of receiving email and/or text communication using this method, you will still receive notifications for emergencies and other school information deemed important, such as attendance and lunch balances.
To opt-back-in after unsubscribing:
- Contact your school with your email and/or cell phone number OR
- For Text Messages: If you sent STOP, you can reply START to any text you had received or send START to: 66458
To completely opt-out of school communication – including phone calls – please USE THIS FORM and submit it to your child’s school. Please note: You will not receive any communication, including emergency alerts.
To opt-back-in to school communication – contact your child’s school.
** If you are not a parent or guardian and are receiving notifications in error, please contact the district office at 618-346-6350.